Refund and cancellation policy

This policy explains how to cancel a Policy Mitra AIOS subscription and when a refund is available.

1. Free trial

The Professional plan can be tried free for 30 days. You are not charged during the trial, and you can stop at any point before it ends without paying anything.

2. Cancelling a subscription

You can cancel a monthly or annual plan at any time by writing to support. Cancellation takes effect at the end of the current billing period, and you keep access until then.

You can export your records before or after cancelling, while your account remains active.

3. Refunds

If you were charged in error, or charged after cancelling, write to support and the charge will be corrected.

For other refund requests on a monthly or annual plan, write to support within 7 days of the charge with the reason. Requests are reviewed individually.

4. Founding Advisor offer

The Founding Advisor offer is a one-time payment. Its refund terms are set out in the offer confirmation you receive when you join. Ask support for them before paying if you would like to see them first.

5. Changing plans

You can move to a higher or lower plan. The change applies from the next billing period unless agreed otherwise with support.

6. Contact

Write to the support address in the footer of this site for any billing question.

Questions: Support@Policymitra.online