Family insurance management, in one account
Record every policy you hold, see what renews next, keep the paperwork together and ask an advisor when you need new cover.
Welcome back, Rahul
Total policies
3
Active
3
Upcoming renewals
1
Pending requests
2
Health Insurance
Family Floater
₹10L cover · Renews in 42 days
Motor Insurance
Comprehensive Car
₹7.8L cover · Renews in 6 days
Recommended actions
- Car insurance renews in 6 daysRenewal
- Address proof requested by your advisorDocument
- Review options shared for REQ-10479Request
What you can do in the customer portal
Each section below is a screen you get after signing in.
Record every policy, wherever you bought it
Add health, life, motor, travel and business policies with the insurer, sum insured, premium and renewal date. The dashboard shows how many are active and which are due, so you do not have to search emails for a policy number.
- Policy cards with cover amount, renewal date and status
- A detail page per policy with its documents and claims
- Policies added by your advisor appear automatically
Welcome back, Rahul
Total policies
3
Active
3
Upcoming renewals
1
Pending requests
2
Health Insurance
Family Floater
₹10L cover · Renews in 42 days
Motor Insurance
Comprehensive Car
₹7.8L cover · Renews in 6 days
Recommended actions
- Car insurance renews in 6 daysRenewal
- Address proof requested by your advisorDocument
- Review options shared for REQ-10479Request
See who in the family is covered, and who is not
Add your spouse, children and parents once. Policies list the members they cover, which makes it obvious when someone, such as a parent, has no cover at all.
- Members with relation and age
- Cover shown against each member
- Start a request for a member with no cover
Rahul Sharma
Self · 39
Health, Life, Motor
Neha Sharma
Spouse · 37
Health
Anaya Sharma
Daughter · 7
Health
Suresh Sharma
Father · 69
No cover — request open
Know what renews next
Policies due within 30 days are highlighted on your dashboard and listed under Renewals with the premium and days remaining. Your advisor sees the same dates, so the follow-up does not depend on either of you remembering.
- Renewal timeline for all family policies
- In-app notifications as the date approaches
- Ask your advisor to renew from the same screen
Reminder channels
- In-app notifications and dashboard alerts Available
- Email reminders Planned
- SMS and WhatsApp reminders Planned
Policy papers, KYC and receipts in one place
Upload policy schedules, identity proofs, claim papers and premium receipts. Each file is filed under a category and linked to its policy, so it is easy to find at renewal or claim time.
- Categories: policy documents, KYC, claims, receipts, other
- Status on each file: requested, pending review, verified
- Upload a document your advisor has asked for
- Verified
Family Floater — policy schedule
Policy Documents
- Verified
PAN card — Rahul Sharma
KYC
- Pending Review
Salary slips — Jul to Sep
KYC
- Pending Review
Pharmacy bills — break-up
Claims
- Requested
Address proof — Rahul Sharma
KYC
Request new cover and follow it to completion
Choose an insurance type, answer a few questions about cover, budget and who is to be insured, and submit. You get a request ID, an assigned advisor and a status that moves from submitted to completed. Options come from the advisor, not from an automated quote engine.
- Seven-step request form with review before submitting
- Status tracker with the next action
- Message your advisor about the request
REQ-10482
Term plan · ₹1.5Cr cover
- Submitted
- Advisor assigned
- Under review
- Options shared
- Completed
- Assigned advisor
- Anita Deshmukh
- Next action
- Advisor reviewing income documents
Keep track of a claim after you file it
Record a claim against a policy and follow it through submitted, documents requested, under review, approved and settled. Your advisor updates the status as the insurer responds. The claim itself is filed with and decided by your insurer.
- Timeline with dated notes
- Claim documents linked to the claim
- Claimed and settled amounts side by side
CLM-30211
Hospitalisation · ₹68,400
Family Floater · POL-20341
- Submitted
- Documents requested
- Under review
- Approved
- Settled
Ask simple questions about your own records
The assistant answers a fixed set of questions such as “When is my renewal?” or “What documents are required?” by looking up your policies, requests and claims. It is a rule-based demo, not an AI model, and it does not interpret policy wording or give advice.
Questions it can answer
Demo- When is my renewal?
- Explain my policy
- What documents are required?
- What is the status of my claim?
- Where is my insurance request?
Start with the policies you already have
Create an account, add your policies and family members, and see your renewal dates on one screen.
- Customer, advisor and broker workspaces
- Sample data ready to explore
- Opens in your browser, nothing to install