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Policy MitraAIOS

Family insurance management, in one account

Record every policy you hold, see what renews next, keep the paperwork together and ask an advisor when you need new cover.

Customer portal · Dashboard

Welcome back, Rahul

Total policies

3

Active

3

Upcoming renewals

1

Pending requests

2

Health Insurance

Family Floater

Active

₹10L cover · Renews in 42 days

ViewDocumentsContact advisor

Motor Insurance

Comprehensive Car

Renewal Due

₹7.8L cover · Renews in 6 days

ViewDocumentsContact advisor

Recommended actions

  • Car insurance renews in 6 daysRenewal
  • Address proof requested by your advisorDocument
  • Review options shared for REQ-10479Request
Product preview with sample data

What you can do in the customer portal

Each section below is a screen you get after signing in.

Record every policy, wherever you bought it

Add health, life, motor, travel and business policies with the insurer, sum insured, premium and renewal date. The dashboard shows how many are active and which are due, so you do not have to search emails for a policy number.

  • Policy cards with cover amount, renewal date and status
  • A detail page per policy with its documents and claims
  • Policies added by your advisor appear automatically
Add your first policy
Customer portal · Dashboard

Welcome back, Rahul

Total policies

3

Active

3

Upcoming renewals

1

Pending requests

2

Health Insurance

Family Floater

Active

₹10L cover · Renews in 42 days

ViewDocumentsContact advisor

Motor Insurance

Comprehensive Car

Renewal Due

₹7.8L cover · Renews in 6 days

ViewDocumentsContact advisor

Recommended actions

  • Car insurance renews in 6 daysRenewal
  • Address proof requested by your advisorDocument
  • Review options shared for REQ-10479Request
Product preview with sample data

See who in the family is covered, and who is not

Add your spouse, children and parents once. Policies list the members they cover, which makes it obvious when someone, such as a parent, has no cover at all.

  • Members with relation and age
  • Cover shown against each member
  • Start a request for a member with no cover
Customer portal · Family
  • Rahul Sharma

    Self · 39

    Health, Life, Motor

  • Neha Sharma

    Spouse · 37

    Health

  • Anaya Sharma

    Daughter · 7

    Health

  • Suresh Sharma

    Father · 69

    No cover — request open

Product preview with sample data

Know what renews next

Policies due within 30 days are highlighted on your dashboard and listed under Renewals with the premium and days remaining. Your advisor sees the same dates, so the follow-up does not depend on either of you remembering.

  • Renewal timeline for all family policies
  • In-app notifications as the date approaches
  • Ask your advisor to renew from the same screen

Reminder channels

  • In-app notifications and dashboard alerts Available
  • Email reminders Planned
  • SMS and WhatsApp reminders Planned

Policy papers, KYC and receipts in one place

Upload policy schedules, identity proofs, claim papers and premium receipts. Each file is filed under a category and linked to its policy, so it is easy to find at renewal or claim time.

  • Categories: policy documents, KYC, claims, receipts, other
  • Status on each file: requested, pending review, verified
  • Upload a document your advisor has asked for
Customer portal · Documents
AllPolicy DocumentsKYCClaimsReceipts
  • Family Floater — policy schedule

    Policy Documents

    Verified
  • PAN card — Rahul Sharma

    KYC

    Verified
  • Salary slips — Jul to Sep

    KYC

    Pending Review
  • Pharmacy bills — break-up

    Claims

    Pending Review
  • Address proof — Rahul Sharma

    KYC

    Requested
Product preview with sample data

Request new cover and follow it to completion

Choose an insurance type, answer a few questions about cover, budget and who is to be insured, and submit. You get a request ID, an assigned advisor and a status that moves from submitted to completed. Options come from the advisor, not from an automated quote engine.

  • Seven-step request form with review before submitting
  • Status tracker with the next action
  • Message your advisor about the request
Explore insurance types
Customer portal · Requests

REQ-10482

Term plan · ₹1.5Cr cover

Under Review
  1. Submitted
  2. Advisor assigned
  3. Under review
  4. Options shared
  5. Completed
Assigned advisor
Anita Deshmukh
Next action
Advisor reviewing income documents
Product preview with sample data

Keep track of a claim after you file it

Record a claim against a policy and follow it through submitted, documents requested, under review, approved and settled. Your advisor updates the status as the insurer responds. The claim itself is filed with and decided by your insurer.

  • Timeline with dated notes
  • Claim documents linked to the claim
  • Claimed and settled amounts side by side
Customer portal · Claims

CLM-30211

Hospitalisation · ₹68,400

Family Floater · POL-20341

Under Review
  1. Submitted
  2. Documents requested
  3. Under review
  4. Approved
  5. Settled
Product preview with sample data

Ask simple questions about your own records

The assistant answers a fixed set of questions such as “When is my renewal?” or “What documents are required?” by looking up your policies, requests and claims. It is a rule-based demo, not an AI model, and it does not interpret policy wording or give advice.

Questions it can answer

Demo
  • When is my renewal?
  • Explain my policy
  • What documents are required?
  • What is the status of my claim?
  • Where is my insurance request?

Start with the policies you already have

Create an account, add your policies and family members, and see your renewal dates on one screen.

  • Customer, advisor and broker workspaces
  • Sample data ready to explore
  • Opens in your browser, nothing to install