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Policy MitraAIOS

The complete Advisor OS for your insurance business

Open the dashboard in the morning and see which renewals, follow-ups, requests and documents need you today.

Advisor workspace · Dashboard

Good morning, Anita

Today's work

Renewals this week

6

Follow-ups

6

New requests

1

Pending documents

7

Priority queue

CustomerActionPriority
Deepa MenonIndividual Health CoverOverdue renewalHigh
Priya NairIndividual Health CoverRenewal callHigh
Farhan QureshiCommercial VehicleConfirm paymentHigh
Sunita JoshiClaim CLM-30212Collect discharge cardHigh
Rahul SharmaRequest REQ-10482Shortlist term plansMedium
Product preview with sample data

What the advisor workspace covers

Each section below is a screen in the workspace.

A work list, not a chart wall

The dashboard counts today's renewals, follow-ups, new requests and pending documents, and lists them in a priority queue with the customer, policy, action and due date. Quick actions add a customer, policy, lead or follow-up without leaving the page.

  • Priority queue ordered by due date and priority
  • Overdue items shown first
  • One click from a queue row to the customer
Advisor workspace · Dashboard

Good morning, Anita

Today's work

Renewals this week

6

Follow-ups

6

New requests

1

Pending documents

7

Priority queue

CustomerActionPriority
Deepa MenonIndividual Health CoverOverdue renewalHigh
Priya NairIndividual Health CoverRenewal callHigh
Farhan QureshiCommercial VehicleConfirm paymentHigh
Sunita JoshiClaim CLM-30212Collect discharge cardHigh
Rahul SharmaRequest REQ-10482Shortlist term plansMedium
Product preview with sample data

One profile per customer, with everything attached

The customer list shows phone, policies, premium, next renewal and status, with filters for active, renewal due, new and inactive. A customer profile has tabs for personal details, family, policies, renewals, claims, documents, tasks, communication, notes and activity.

  • Add customers manually with family members
  • Search by name, phone or customer ID
  • Notes and activity history per customer
Advisor workspace · Customers
All 8Active 6Renewal due 6New 1Inactive 1
CustomerPoliciesNext renewal
Rahul SharmaCUS-100243In 6 days
Priya NairCUS-100212Today
Amit VermaCUS-1002224 days ago
Karan MalhotraCUS-100271In 58 days
Product preview with sample data

Every policy you service, with its renewal date

Record policies against a customer with insurer, plan, sum insured, premium and frequency. Filter the book by status or insurance type, and open a policy to see its documents, claims and renewal follow-up.

  • Health, life, motor, travel and business policies
  • Status: active, renewal due, overdue, lapsed
  • Policies your customers add themselves appear in your book

A policy record

Policy
Family Floater · POL-20341
Customer
Rahul Sharma · CUS-10024
Insurer
Northstar Health Insurance
Sum insured
₹10L
Premium
₹18,450 · yearly
Renewal
In 42 days

Request, receive and verify customer documents

Ask a customer for a document and it appears in their portal as requested. When they upload it, you review it and mark it verified or rejected. Files are filed by category and linked to the policy or claim.

Advisor workspace · Documents
AllPolicy DocumentsKYCClaimsReceipts
  • Family Floater — policy schedule

    Policy Documents

    Verified
  • PAN card — Rahul Sharma

    KYC

    Verified
  • Salary slips — Jul to Sep

    KYC

    Pending Review
  • Pharmacy bills — break-up

    Claims

    Pending Review
  • Address proof — Rahul Sharma

    KYC

    Requested
Product preview with sample data

A renewal queue you can work through

Renewals are grouped into overdue, today, next 7 days and next 30 days. From each row you can call, open WhatsApp or email on your own device, mark the customer contacted, schedule a follow-up or mark the policy renewed. The queue records who was contacted and when.

  • Reminder schedule at 30, 15, 7 and 1 day before the due date
  • In-app reminders are available now
  • Automated SMS, email and WhatsApp sending is planned
Advisor workspace · Renewals
Overdue 2Today 2Next 7 days 2Next 30 days 3
  • Priya Nair

    Individual Health Cover · ₹9,800 · Today

    Contacted
  • Farhan Qureshi

    Commercial Vehicle Insurance · ₹23,400 · Today

    Pending
  • Sunita Joshi

    Senior Citizen Health Cover · ₹27,900 · In 3 days

    Contacted
  • Rahul Sharma

    Comprehensive Car Insurance · ₹14,200 · In 6 days

    Pending
Product preview with sample data

Pipelines for new business

Leads move through new, contacted, qualified, proposal, won or lost with an estimated premium and next follow-up date. Requests raised by customers arrive in a separate pipeline where you ask for documents, share options and update the status the customer sees.

  • Request stages: new, under review, information required, options shared, customer confirmation, completed
  • Contact the customer or request documents from the request
  • Lead source and notes on every lead
Advisor workspace · Policy requests

New 1

REQ-10484

Karan Malhotra

Individual health · ₹10L

Under review 1

REQ-10482

Rahul Sharma

Term plan · ₹1.5Cr

Information required 1

REQ-10483

Deepa Menon

Car insurance · ₹9L

Options shared 1

REQ-10479

Rahul Sharma

Senior health · ₹5L

Product preview with sample data

Tasks and a calendar tied to customers

Create follow-ups, calls, meetings and document tasks with a due date, time and priority, linked to a customer or policy. The calendar shows tasks and renewals by day so the week is planned in one place.

A task in Policy Mitra

Task
Call back about lapsed two-wheeler policy
Customer
Amit Verma · CUS-10022
Type
Follow-up
Due
Tomorrow, 11:00
Priority
High

Know what you have earned and what is pending

Commission is recorded per policy with premium, rate, amount and payout status. Reports list customers, policies, renewals and commissions for a period and download as CSV files generated from your data.

Reports you can download

Customers
CSV
Policies by status and type
CSV
Renewals due and overdue
CSV
Commission by month
CSV

Quick look-ups across your book

Ask which renewals are due this week, which customers need follow-up or whose documents are outstanding, and get a list from your own records. It can also fill a renewal reminder template from a policy record for you to review and send. It is a rule-based demo, not an AI model.

Questions it can answer

Demo
Show renewals due this week
List
Which customers need follow-up?
List
Draft a renewal reminder
Template
Find customers without updated documents
List

Try the advisor workspace with sample customers

Sign in with the demo advisor account to work through a renewal queue, a request pipeline and a customer profile.

  • Customer, advisor and broker workspaces
  • Sample data ready to explore
  • Opens in your browser, nothing to install