Insurance guides
A short guide to each type of insurance: what it pays for, the points that most affect a claim, and the paperwork involved.
Health Insurance
Pays for hospitalisation and related medical costs for you and your family, up to the sum insured.
What it covers
- In-patient hospitalisation: room, nursing, surgery and medicines
- Pre- and post-hospitalisation expenses for a defined number of days
- Day-care procedures that do not need an overnight stay
- Ambulance charges, up to the limit in the policy
Documents to keep ready
- Identity and address proof (Aadhaar, PAN)
- Age proof for each member
- Recent medical reports, if any member has an existing condition
- Current policy copy, if you are porting
What to consider
- Waiting periods
- Pre-existing conditions and some specific treatments are covered only after a waiting period. Ask how long it is for each member.
- Room rent and sub-limits
- Some plans cap room rent or specific treatments. A cap on room rent can reduce the whole claim proportionately.
- Co-payment
- Plans for older members may require you to pay a fixed share of every claim.
- Hospital network
- Cashless treatment is available only at the insurer's network hospitals. Check which ones are near you.
Life Insurance
Pays a sum to your nominee if you die during the policy term, so your family's finances are protected.
What it covers
- Death of the insured person during the policy term
- Maturity benefit, for savings-linked plans
- Optional riders such as critical illness or accidental death
Documents to keep ready
- Identity and address proof
- Age proof
- Income proof: salary slips, Form 16 or ITR
- Medical test reports, if the insurer asks for them
What to consider
- How much cover
- A common starting point is a cover that replaces several years of income and clears outstanding loans. Your advisor can work it out with you.
- Policy term
- Cover should usually last until your dependants are financially independent or your loans are repaid.
- Full disclosure
- Declare health conditions, smoking and existing policies accurately. Non-disclosure is the most common reason claims are disputed.
- Nominee
- Name a nominee and keep the details up to date after marriage or the birth of a child.
Motor Insurance
Covers your liability to others and, with a comprehensive policy, damage to or theft of your own vehicle.
What it covers
- Third-party injury, death and property damage (mandatory by law in India)
- Accident damage to your own vehicle, under a comprehensive policy
- Theft, fire, flood and other listed perils, under a comprehensive policy
- Personal accident cover for the owner-driver
Documents to keep ready
- Registration certificate (RC)
- Previous policy copy
- Driving licence
- Invoice, for a new vehicle
What to consider
- Insured declared value (IDV)
- IDV is the most you are paid if the vehicle is stolen or written off. A lower IDV reduces the premium but also the payout.
- No-claim bonus
- A claim-free year earns a discount on the next own-damage premium. It moves with you when you change insurer.
- Add-ons
- Zero depreciation, engine protection and roadside assistance are bought separately. Choose the ones that match the vehicle's age and use.
- Renew on time
- A lapsed policy means driving uninsured, and a break of more than 90 days loses the no-claim bonus.
Travel Insurance
Covers medical emergencies and trip disruptions while you travel, mainly outside India.
What it covers
- Emergency medical treatment and hospitalisation abroad
- Medical evacuation and repatriation
- Trip cancellation or interruption for listed reasons
- Loss or delay of checked-in baggage and loss of passport
Documents to keep ready
- Passport copy for each traveller
- Visa, if already issued
- Flight itinerary
What to consider
- Visa requirements
- Some destinations, including Schengen countries, require travel medical insurance with a minimum cover to issue a visa.
- Medical cover amount
- Treatment costs vary widely by country. Cover that is adequate for South-East Asia may be too low for the USA or Canada.
- Age and health
- Premiums rise with age, and travellers above a certain age may need a medical declaration.
- Trip dates
- Cover must start on or before departure and run until you are back in India.
Business Insurance
Protects a shop, office, factory or goods in transit against fire, theft, liability and similar losses.
What it covers
- Damage to premises, machinery and stock from fire and listed perils
- Burglary and theft of stock or cash, as specified
- Legal liability to customers and the public
- Loss of or damage to goods in transit, under a marine policy
Documents to keep ready
- Business registration or Shop & Establishment licence
- Address proof of the premises or rent agreement
- Stock and asset valuation
- GST registration, if applicable
What to consider
- Correct valuation
- Insure buildings, machinery and stock at their full value. If you under-insure, claims are reduced in the same proportion.
- What is excluded
- Read the exclusions for your trade. Some risks, such as machinery breakdown, need a separate cover.
- Business interruption
- A fire can stop income for months. Loss-of-profit cover is bought in addition to property cover.
- Records
- Claims depend on stock registers and purchase invoices. Keep them up to date and backed up off-site.