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Policy MitraAIOS

Insurance guides

A short guide to each type of insurance: what it pays for, the points that most affect a claim, and the paperwork involved.

Health Insurance

Pays for hospitalisation and related medical costs for you and your family, up to the sum insured.

What it covers

  • In-patient hospitalisation: room, nursing, surgery and medicines
  • Pre- and post-hospitalisation expenses for a defined number of days
  • Day-care procedures that do not need an overnight stay
  • Ambulance charges, up to the limit in the policy

Documents to keep ready

  • Identity and address proof (Aadhaar, PAN)
  • Age proof for each member
  • Recent medical reports, if any member has an existing condition
  • Current policy copy, if you are porting

What to consider

Waiting periods
Pre-existing conditions and some specific treatments are covered only after a waiting period. Ask how long it is for each member.
Room rent and sub-limits
Some plans cap room rent or specific treatments. A cap on room rent can reduce the whole claim proportionately.
Co-payment
Plans for older members may require you to pay a fixed share of every claim.
Hospital network
Cashless treatment is available only at the insurer's network hospitals. Check which ones are near you.
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Life Insurance

Pays a sum to your nominee if you die during the policy term, so your family's finances are protected.

What it covers

  • Death of the insured person during the policy term
  • Maturity benefit, for savings-linked plans
  • Optional riders such as critical illness or accidental death

Documents to keep ready

  • Identity and address proof
  • Age proof
  • Income proof: salary slips, Form 16 or ITR
  • Medical test reports, if the insurer asks for them

What to consider

How much cover
A common starting point is a cover that replaces several years of income and clears outstanding loans. Your advisor can work it out with you.
Policy term
Cover should usually last until your dependants are financially independent or your loans are repaid.
Full disclosure
Declare health conditions, smoking and existing policies accurately. Non-disclosure is the most common reason claims are disputed.
Nominee
Name a nominee and keep the details up to date after marriage or the birth of a child.
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Motor Insurance

Covers your liability to others and, with a comprehensive policy, damage to or theft of your own vehicle.

What it covers

  • Third-party injury, death and property damage (mandatory by law in India)
  • Accident damage to your own vehicle, under a comprehensive policy
  • Theft, fire, flood and other listed perils, under a comprehensive policy
  • Personal accident cover for the owner-driver

Documents to keep ready

  • Registration certificate (RC)
  • Previous policy copy
  • Driving licence
  • Invoice, for a new vehicle

What to consider

Insured declared value (IDV)
IDV is the most you are paid if the vehicle is stolen or written off. A lower IDV reduces the premium but also the payout.
No-claim bonus
A claim-free year earns a discount on the next own-damage premium. It moves with you when you change insurer.
Add-ons
Zero depreciation, engine protection and roadside assistance are bought separately. Choose the ones that match the vehicle's age and use.
Renew on time
A lapsed policy means driving uninsured, and a break of more than 90 days loses the no-claim bonus.
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Travel Insurance

Covers medical emergencies and trip disruptions while you travel, mainly outside India.

What it covers

  • Emergency medical treatment and hospitalisation abroad
  • Medical evacuation and repatriation
  • Trip cancellation or interruption for listed reasons
  • Loss or delay of checked-in baggage and loss of passport

Documents to keep ready

  • Passport copy for each traveller
  • Visa, if already issued
  • Flight itinerary

What to consider

Visa requirements
Some destinations, including Schengen countries, require travel medical insurance with a minimum cover to issue a visa.
Medical cover amount
Treatment costs vary widely by country. Cover that is adequate for South-East Asia may be too low for the USA or Canada.
Age and health
Premiums rise with age, and travellers above a certain age may need a medical declaration.
Trip dates
Cover must start on or before departure and run until you are back in India.
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Business Insurance

Protects a shop, office, factory or goods in transit against fire, theft, liability and similar losses.

What it covers

  • Damage to premises, machinery and stock from fire and listed perils
  • Burglary and theft of stock or cash, as specified
  • Legal liability to customers and the public
  • Loss of or damage to goods in transit, under a marine policy

Documents to keep ready

  • Business registration or Shop & Establishment licence
  • Address proof of the premises or rent agreement
  • Stock and asset valuation
  • GST registration, if applicable

What to consider

Correct valuation
Insure buildings, machinery and stock at their full value. If you under-insure, claims are reduced in the same proportion.
What is excluded
Read the exclusions for your trade. Some risks, such as machinery breakdown, need a separate cover.
Business interruption
A fire can stop income for months. Loss-of-profit cover is bought in addition to property cover.
Records
Claims depend on stock registers and purchase invoices. Keep them up to date and backed up off-site.
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